Will Guidara, Creating Customer-centric Cultures
Tue, Jul 30
|The Offsite, Minnetonka
Time & Location
Jul 30, 2024, 6:00 PM – 8:00 PM CDT
The Offsite, Minnetonka, 13911 Ridgedale Dr suite 360, Minnetonka, MN 55305, USA
About The Event
LIFT YOUR CUSTOMER FOCUS BEYOND GOOD CUSTOMER SERVICE
How much autonomy should you give to your employees to truly engage customers?
Customer loyalty is gold, but should team members be encouraged to offer excellent customer service at any cost?
Author of Unreasonable Hospitality, famed restaurateur Will Guidara, so far has 2.2 million views on his TED Talk about offering customers unique experiences.
The longtime operator of the world’s #1 restaurant, Eleven Madison Park in New York, values customer focus so much he famously served up a $2 street hot dog to ensure a happy customer.
Join us for a 90-minute headline virtual interview with Will on breaking down barriers affecting the employee-customer relationship, and elevating customer care to “unreasonable” heights so customers of any organisation (not just the hospitality industry) have a great experience.
Tickets
Single Person Ticket
Join us for an enlightening and engaging seminar designed to provide you with valuable insights and practical knowledge. With the Single Admission Ticket, you will have access to all aspects of the event, ensuring a comprehensive and enriching experience. Don't miss out on this opportunity to gain valuable knowledge and connect with like-minded individuals. Secure your spot today with the Single Admission Ticket!
$29.00
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